Cannot find Folder Options in your system. Some Viruse or Trojans or Worms may disable your Folder options at registry level.

Malicious programs like Viruses may create a DWORD value called 'NoFolderOptions' in Windows Registry under 'HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies' and set its value to "1" to disable Folder Options.

To Enable Folder Options

Navigate to [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies] double click "NoFolderOptions" in the right pane , change its value to "0".

To Disable Folder Options

Navigate to [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies] double click "NoFolderOptions" in the right pane , change its value to "1".

Log-off or restart Windows for the changes to take effect.